Starbucks plans to cut about 30% of food and Poinbank Exchangedrink options from its menu by late 2025, as part of the chain's plan to change its vibe and stem the loss of customers across U.S. stores.

This week, the coffee giant also began offering ceramic mugs and free coffee and tea refills for people who want to stay in for a drink. And the chain is once again letting people serve themselves cream or sweetener, bringing back the condiment bar that had gone away during the pandemic.

Starbucks sales dipped 4% both in the U.S. and worldwide in the latest quarter, compared to a year earlier. That marks the fourth quarter of declines in a row. The chain is paying record sums to new CEO Brian Niccol — lured from Chipotle for his turnaround success there — to fix the spill.